Privacy Policy

Last updated: 10 October 2026

All Door Services Pty Ltd (“All Door Services”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website (alldoorservices.com.au), how we use it, and how you can contact us about it. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

What we collect

We only collect the information you choose to give us, mainly when you contact us. This may include:

• your name, email address and phone number;
• the property or site address and details of the job or enquiry;
• anything else you include in your message or tell us when you call or email.

Like most websites, our site also collects basic technical information automatically, such as your browser type, device and the pages you visit, through cookies and server logs.

How we use it

We use your information to:

• respond to your enquiry and arrange, carry out and follow up on work;
• communicate with you, your strata manager, property manager or building contacts about a job;
• keep records for invoicing, warranty, safety and compliance purposes;
• keep our website secure and working properly.

We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing.

Who we share it with

We only share your information where it is needed to do the job or run our business, for example with:

• strata managers, property managers or owners corporations connected to the job;
• suppliers and manufacturers where needed for parts or warranty claims;
• service providers who help us run our business and website, such as our website host, our email provider (Microsoft 365) and a spam-filtering service that checks contact form messages (Akismet);
• government bodies or others where the law requires it.

Some of these service providers may store information on servers outside Australia.

Cookies and third-party content

Our website uses cookies to make the site work and to understand how it is used. You can block or delete cookies at any time in your browser settings.

Our Contact page shows an embedded Google Map. When it loads, Google may collect information about your visit under its own privacy policy.

How we keep it safe

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Access to enquiries is limited to our team, and we keep information only for as long as we need it for the purposes above or as required by law.

Accessing or correcting your information

You can ask to see the personal information we hold about you, or ask us to correct or delete it. Just contact us using the details below and we will respond within a reasonable time.

Questions or complaints

If you have a question or concern about how we handle your personal information, please contact us first so we can try to fix it:

All Door Services Pty Ltd
Email: enquiries@alldoorservices.com.au
Phone: 1800 288 667 or 0412 311 144
Sydney, NSW, Australia

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.